Case Study - M G Evans: From whiteboards to bespoke software
Funeral Management Software Built Around You
With DataMerge, there's no need to change your processes to fit the software - it's tailored to your specification.
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Funeral Management Features
DataMerge delivers all essential functionalities required in Funeral Management Software. We recognise that independent Funeral Directors have unique operational approaches. That's why we offer complete customisation options for our software, designed to compliment your existing workflows and seamlessly integrate into your business, enhancing operations with minimal disruption.
Deceased Management
Start by adding a new Deceased, then add a Collection and Funeral
Funeral Calendar
View all of your booked Funerals along with the necessary information you need
Template Exports
Auto-generate letters, driver's sheets and more with the Template Exporter
Tasks
Add Tasks and use default Task Lists to ensure nothing is missed
Your Own Data
Customise and manage your system data, from Minsters to Charities and more
Custom Branding
Your DataMerge is your own, it will be fully built and branded to your specificationHow Does It Work?
DataMerge isn't a one-size-fits-all SaaS (Software as a Service) solution — it's a tailored software platform specifically designed for your Funeral Directors business. We collaborate closely with you to build a completely customised system that addresses your unique requirements and business processes.
Dashboard
Funerals
Deceaseds
Deceased Details
Invoice Builder
Invoice Preview
Database
Dashboard
Funerals
Deceaseds
Deceased Details
Invoice Builder
Invoice Preview
Database
Client Testimonials
James has developed our funeral software exactly to our specifications, and we couldn't be happier with the result. From start to finish he was professional, responsive, and incredibly easy to work with.
What really stood out was his availability whenever we needed adjustments or had new ideas, James was quick to respond and typically changes implemented within just few hours. That level of efficiency and commitment made the whole process smooth and stress-free.
The final product works perfectly for our needs and it's clear that James genuinely cares about delivering high-quality work and supporting his clients.
We honestly can't recommend him enough.
From all the M G Evans & Sons Funeral Directors.
What really stood out was his availability whenever we needed adjustments or had new ideas, James was quick to respond and typically changes implemented within just few hours. That level of efficiency and commitment made the whole process smooth and stress-free.
The final product works perfectly for our needs and it's clear that James genuinely cares about delivering high-quality work and supporting his clients.
We honestly can't recommend him enough.
From all the M G Evans & Sons Funeral Directors.
Matthew Evans
M G Evans & SonsOur DataMerge has been working really well for us. It’s made a huge difference to the efficiency and accuracy of our processes, and it’s been a great addition to the way we work day to day.
James was fantastic to work with throughout the entire DataMerge project.
He took the time to understand our requirements, communicated clearly at every stage, and delivered a solution that has genuinely improved our workflow and efficiency.
His support and attention to detail made the whole process smooth and straightforward, and we wouldn’t hesitate to recommend him.
James was fantastic to work with throughout the entire DataMerge project.
He took the time to understand our requirements, communicated clearly at every stage, and delivered a solution that has genuinely improved our workflow and efficiency.
His support and attention to detail made the whole process smooth and straightforward, and we wouldn’t hesitate to recommend him.
Corinne Seegobin
M G Evans & Sons
Insights, Guides & Case Studies
Aug 14, 2026
Guide
What Happens When Software Can’t Do What You Need
Nobody asks this question during a demo. You ask it about fourteen months in, on a Tuesday, when your funeral director comes back from an arrangement with something the family wanted and you realise the system has nowhere to put it. Not a crisis. Just a small, specific thing your firm now needs to record, and a screen that hasJun 23, 2026
Insight
What ‘Customisable’ Actually Means in Funeral Software
Every funeral software vendor says their product is customisable, but the word covers everything from changing your logo to rebuilding the whole system around your firm. A look at what configurable and bespoke really mean, and the one question that tells you which you are being sold.May 31, 2026
Guide
Moving from Paper to Digital: A Migration Guide
Migration is the thing that stops most funeral directors moving off paper. This guide walks through how it actually works: what to bring across, what to leave behind, how the cutover goes, and how long it really takes.May 19, 2026
Guide
The Independent Funeral Director’s Software Buyer’s Guide
Questions to ask, red flags to spot, the true cost over five years, and when SaaS is genuinely the better answer than bespoke. A practical guide for independent funeral directors.May 12, 2026
Insight
Designing Software That Respects the Work: Lessons from Building DataMerge
What I learned from building DataMerge for two long-running funeral directors: even firms doing the same job need genuinely different software. A reflection on why funeral directing isn’t a CRM problem and what it takes to build software that fits.May 07, 2026
Guide
SaaS vs Bespoke Funeral Software: Which Is Right for Your Business?
Funeral Manager, Eulogica, Oak Evolution FMS, eFD by Seker – and bespoke. An honest comparison of UK funeral software, including when SaaS is the smarter call.Apr 30, 2026
Insight
Why I Started DataMerge
DataMerge started fifteen years ago with a phone call from my Auntie Hilary. The story of why this exists, and who it’s for.Not sure where to start?
Answer 8 quick questions and I'll give you an honest view on whether bespoke, off-the-shelf, or a spreadsheet is the right fit. No pitch, and it genuinely tells some firms not to buy anything.
Frequently Asked Questions
Next Steps
01
An initial meeting to determine if DataMerge is the right option for your Funeral Directors business.
02
Initial discovery consultation to assess your project scope, including detailed specifications and requirements.
03
A bespoke proposal will be offered, including the cost of your DataMerge and delivery timeframe.